FAQs

How do I get started?

You can start the design process with us either by filling the form on our website, calling, or emailing us with the information about your build.  We'll schedule a time to meet and discuss the project then move on to signing the agreement and sending the deposit.

How does the process work?
(typical residential builds)

For most clients we will have our initial meeting where we discuss your projects, goals, and any constraints.  This can be a lengthy meeting, lasting anywhere from 45 minutes to 3 hours.  

  • At the end of this meeting we will go over our agreement, terms and conditions, and collect the $500 deposit.

Once the deposit has been paid the design work begins!  We guide you through each step: room planning, exterior design, and the electrical planning.  

  • Once we have all three done and you're happy with the result we'll collect a signature and invoice based on the final footage of your design.

After the invoice is paid, we begin preparing your construction documents.  This is where we begin to include all of the technical information and dimensions needed for building.  You'll review the construction drawings to ensure everything is as requested.  

  • Once you approve the final construction documents we'll send over the for-construction PDF set.

What’s the process for a remodel?

Our remodel package starts with a meeting to discuss your project and its unique features.  At the end of the meeting we discuss our agreement, fees, and the estimated hours for your project.  After the agreement is signed and fees are collected we take a 3D LiDAR scan of the existing structure to be imported directly into our software.  We then take this scan as our starting point to begin your new design.

  • Remodel projects have an additional scanning fee of $300 in addition to the $500 deposit.

  • A scan can be completed by the client if they have an iPhone or iPad equipped with a LiDAR camera.  If a client completes the scan the fee is waved.

What does this scan capture?

  • The LiDAR information is converted into generic walls, floors, and ceilings in our program.  We will not have a 3D 'image' or recreation of the interior of your home.  All client information is stored in a secure business cloud storage and is only shared with the clients that are on file for the project unless specified otherwise.

Do you use AI?

No, we do not use any AI in our design process.

What if I found a plan online that I like but want to make changes to?

We get this question a lot.  Having a floorplan that you like some features on is a great starting point, but each design we make is custom for our clients.

What do you do with my plan after we finish?

We highly value and respect our clients privacy.  Your custom design will never be resold or reused in any capacity.  We may use images of it in our promotions or posts but all identifiable information and dimensions are removed.

What if a custom design is outside of my budget?

We are working on creating a small selection of pre-maid floor plans for clients to choose from and make some modifications to for a lesser fee.  Please check back in if you're interested!

We also accept payment methods such as Afterpay and Klarna.

Can I get the files for my plan?

We send each client their final PDF at the end of the project and are happy to resend it at any time if needed.  If you're in need of the DWG file we can release that upon request.

Do you offer discounts?

Yes! We offer a $0.10 (or $10 hourly) discount for clients who served in the military or law enforcement.  Proof of service will be requested, and that individual must be on agreement.

What if I want to make changes after we finish the design?

We are happy to reopen projects for our clients.  We know that sometimes the design has to adjust to meet the needs of the budget, land, or other circumstances.  Clients can reopen their projects at our current hourly rate to make any adjustments.